Privacy Policy

At OneHornLA Studio, accessible from onehornla.studio, protecting the privacy of our visitors and customers is one of our top priorities. This Privacy Policy outlines the types of information we collect, how it is used, and your rights regarding your personal data.

1. Information We Collect

We collect information you provide directly to us, as well as data collected automatically when you visit our website:

  • Personal Information Provided by You:

    • Email Address: Collected when you subscribe to "The Ledger" VIP newsletter, request a free digital printable, or join a workshop waitlist.

    • Billing & Shipping Details: Name, mailing address, and phone number collected during checkout when purchasing physical items (e.g., stickers, bookmarks, or journals).

    • Payment Information: Credit card numbers and payment details are processed securely through our third-party payment processors (e.g., Stripe, PayPal, or Apple Pay via Squarespace). OneHornLA Studio never stores or views your raw payment card details.

  • Information Collected Automatically:

    • Device & Usage Data: IP address, browser type, referring pages, time spent on pages, and general site analytics collected via Squarespace to help us improve website functionality and user experience.

    • Cookies: Cookies and similar tracking technologies used to keep track of shopping cart items and measure traffic.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Order Fulfillment: To process transactions, deliver digital files, and ship physical products to your address.

  • Email Communication: To deliver requested free printables and send studio updates, drop announcements, and exclusive offers via "The Ledger" VIP email list (you can unsubscribe at any time).

  • Customer Support: To respond to inquiries, order questions, or assistance requests.

  • Site Optimization: To analyze site traffic and improve our website performance.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share necessary data with trusted service providers who help us run our store and deliver services, including:

  • Squarespace: Our website hosting and e-commerce platform.

  • Payment Processors: Stripe / PayPal for secure payment processing.

  • Email Service Providers: To deliver automated emails and newsletters for "The Ledger".

  • Shipping Carriers: USPS or other postal services to fulfill physical shipping orders.

4. Cookies & Tracking

Our website uses essential cookies provided by Squarespace to ensure cart operations, security, and basic performance function properly. You can choose to disable cookies through your individual browser options, though some website features (like shopping cart storage) may not function properly as a result.

5. Your Data Rights & Choices

Depending on your location, you have the following rights regarding your personal data:

  • Unsubscribe: You may opt out of receiving promotional emails from "The Ledger" at any time by clicking the "Unsubscribe" link at the bottom of any email.

  • Access & Deletion: You have the right to request a copy of the personal information we hold about you or request that we delete your personal data.

  • Digital Purchases: Please note that while personal data can be deleted upon request, transactional records may be retained for tax and legal compliance.

6. Third-Party Links

Our site or social channels may contain links to external websites or platform tools (e.g., YouTube, Instagram). We are not responsible for the privacy practices of external third-party sites.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

OneHornLA Studio

Website: onehornla.studio

ohla@onehornla.studio